Reach Us
If you have any questions about your order, please reach out to us and include your email address and order number so we can assist you as quickly as possible!
Frequently Asked Questions
How does "Pre-Order" Work?
We are able to pre-order for certain out of stock items! Waiting time is about 3 to 5 weeks.
Payment must be made first.
If the item runs out of stock and pre-order is cancelled, 100% of the amount will be refunded to your original payment method!
How are the conditions of the squishy?
We take pride in the condition of our pre-loved squishy.
It is worth noting however, the condition of each squishy may vary depending on its age, previous use, and original production quality. All squishies are carefully stored and inspected before shipping. If we identify any significant defects or additional issues, we will communicate them to you where applicable.
For transparency, our squishies are listed as pre-loved. As such, cosmetic imperfections such as cracks, creases on item/ original packaging, flattening, air bubbles, discolouration, or other manufacturing defects may be present, especially on older, rare, or vintage squishies.
We encourage you to take a close look at the product photos and videos before purchasing. Our visuals are provided to accurately showcase the actual condition, appearance, and details of each squishy, allowing you to make an informed purchase.
Do you do wholesale/ bulk pricing?
As a squishy collector and hobbyist, we do not purchase our products under supplier rates! We have limited quantities for each product. Grab yours today!
Can you ship to my country?
Yes we ship internationally! If you do not see if your country within our website, please reach us directly & we will quote your shipping rate accordingly
Can I exchange/return my items?
Due to the nature of our products, we do not accept returns/ exchanges!
Are you able to source other squishy not listed on your website/social medias?
Yes, we are able to source for specific squishy- please contact us to find out more!